Top Handle Bag/Backpack

FLAT RATE FOR STANDARD SHIPPING

Free Shipping for all orders.

PRIORITY SHIPPING

$10 (2-3 BUSINESS DAYS)

Shipping timelines reflect total order processing and shipping times. Your gear will be processed and shipped within 1-2 business days of the order date.

RETURNS

For any returns please directly contact us at hello@lovyt.com and we will accommodate your returns without any hassles.

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@lovyt.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hello@lovyt.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

FREE GROUND SHIPPING

PRIORITY SHIPPING

$10 (2-3 BUSINESS DAYS)Shipping timelines reflect total order processing and shipping times. Your gear will be processed and shipped within 1-2 business days of the order date.

RETURNS

Please email hello@lovyt.com for assistance with returns.

Returns must be requested within 15 days of delivery of product. Items must be unused, with tags, in original packaging, and accompanied by a receipt

Email hello@lovyt.com to request a return. We’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without prior authorization will not be accepted.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can address the issue

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.